{"id":4245,"date":"2025-11-23T16:20:10","date_gmt":"2025-11-23T15:20:10","guid":{"rendered":"https:\/\/eskey.eu\/order-return\/"},"modified":"2026-03-17T10:45:46","modified_gmt":"2026-03-17T09:45:46","slug":"shipping-return","status":"publish","type":"page","link":"https:\/\/eskey.eu\/fr\/shipping-return\/","title":{"rendered":"Shipping &#038; Return"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4245\" class=\"elementor elementor-4245 elementor-22\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-121625b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"121625b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-af3f93d\" data-id=\"af3f93d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ab3b40 elementor-widget elementor-widget-heading\" data-id=\"7ab3b40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Delivery Time<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8c41f8 elementor-widget elementor-widget-text-editor\" data-id=\"d8c41f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"288\" data-end=\"368\">We do our best to deliver your order as quickly as possible.<\/p>\n<ul>\n<li data-start=\"372\" data-end=\"426\">Orders placed before 15:00 are shipped the same day.<\/li>\n<li data-start=\"429\" data-end=\"496\">The expected delivery time within Europe is 1-3 business days.<\/li>\n<li data-start=\"499\" data-end=\"559\">If any delay occurs, we will inform you as soon as possible.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f7f5a4 elementor-widget elementor-widget-heading\" data-id=\"5f7f5a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Shipping Cost<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d37f00 elementor-widget elementor-widget-text-editor\" data-id=\"1d37f00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Shipping is <strong>FREE<\/strong> for all orders.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afff1bb elementor-widget elementor-widget-heading\" data-id=\"afff1bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Delivery Procedure<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c6fc21 elementor-widget elementor-widget-text-editor\" data-id=\"4c6fc21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"616\" data-end=\"716\">Orders are shipped with GLS, and we deliver to all countries within Europe.<\/p>\n<ul>\n<li data-start=\"720\" data-end=\"796\">You will receive a track &amp; trace code once your order has been dispatched.<\/li>\n<li data-start=\"799\" data-end=\"900\">Please note that exact delivery times cannot always be guaranteed, as they may vary by destination.<\/li>\n<\/ul>\n<p data-start=\"902\" data-end=\"993\">If you have any questions about your delivery, feel free to contact us at <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"976\" data-end=\"992\">support@eskey.eu<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-70cc5e0\" data-id=\"70cc5e0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c5f6f7 elementor-widget elementor-widget-spacer\" data-id=\"4c5f6f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-936cc32 elementor-widget elementor-widget-image\" data-id=\"936cc32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"523\" height=\"349\" src=\"https:\/\/eskey.eu\/wp-content\/uploads\/2025\/11\/gls_eskey_delivery.jpg\" class=\"attachment-large size-large wp-image-3920\" alt=\"\" srcset=\"https:\/\/eskey.eu\/wp-content\/uploads\/2025\/11\/gls_eskey_delivery.jpg 523w, https:\/\/eskey.eu\/wp-content\/uploads\/2025\/11\/gls_eskey_delivery-350x234.jpg 350w, https:\/\/eskey.eu\/wp-content\/uploads\/2025\/11\/gls_eskey_delivery-150x100.jpg 150w, https:\/\/eskey.eu\/wp-content\/uploads\/2025\/11\/gls_eskey_delivery-450x300.jpg 450w\" sizes=\"(max-width: 523px) 100vw, 523px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ed2bfd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ed2bfd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9717d37\" data-id=\"9717d37\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-551a215 elementor-widget elementor-widget-spacer\" data-id=\"551a215\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b15b9ec elementor-widget elementor-widget-heading\" data-id=\"b15b9ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Return Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9211a68 elementor-widget elementor-widget-text-editor\" data-id=\"9211a68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div>\nYou have the right to cancel your order within 14 days of receipt without providing any reason. After cancellation, you have an additional 14 days to return the product. Please follow the steps below to exercise your right of withdrawal:\n<br><br>\n\n<strong>1- Register Your Return<\/strong><br>\nNotify us of your return via <a href=\"mailto:support@eskey.eu\">support@eskey.eu<\/a> or through our contact form.\n<br><br>\n\n<strong>2- Send the Product Back<\/strong><br>\nReturn the product within 14 days, including all accessories provided, and in its original condition and packaging.\n<br><br>\n\n<strong>3- Refund<\/strong><br>\nWe will refund the full order amount, including the original shipping costs, within 14 days after receiving your returned product. Return shipping costs are at your own expense.\n<br><br>\n\n<strong>Important<\/strong><br>\nIf the product is damaged or shows signs of use beyond what is necessary to assess the item, a depreciation fee may be applied.\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Delivery Time We do our best to deliver your order as quickly as possible. Orders placed before 15:00 are shipped the same day. The expected delivery time within Europe is 1-3 business days. If any delay occurs, we will inform you as soon as possible. Shipping Cost Shipping is FREE for all orders. Delivery Procedure [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4245","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping &amp; Return - Eskey \u2013 Official\u00ae EU Webstore for Foldable Shopping Trolleys<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eskey.eu\/fr\/shipping-return\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping &amp; Return - Eskey \u2013 Official\u00ae EU Webstore for Foldable Shopping Trolleys\" \/>\n<meta property=\"og:description\" content=\"Delivery Time We do our best to deliver your order as quickly as possible. 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